Essential Managers Achieving High Performance new edition 2023

Knowing yourself 

Looking in from outside 

Setting goals 

Analysing your strengths

and limitations 14

Developing your brand 16

Planning for the future 18

Chapter 2

Improving your skills 24

Managing your time 26

Participating in meetings 32

Chairing a meeting 34

Negotiating 36

Dealing with conflict 42

Presenting 44

Chapter 3

Becoming more effective 50

Reading and remembering 52

Being creative 54

Being confident 56

Making decisions 60

Saying “no” 66

Communicating successfully 68

Listening effectively 72

Chapter 4

Becoming successful 74

Moving into leadership 76

Succeeding as a manager 78

Networking 80

Working with a mentor 86

Moving on 88

Reviewing your plans 92

Index 94

Acknowledgments 96